Effective date: 2024-05-30
Cradeq B.V. (hereinafter referred to as “Cradeq”, “we”, “us”, or “our”), offers these Web Applications as a service through which you can obtain knowledge and information and/or develop and manage that information online. The Web Applications are managed with the utmost care by Cradeq. Despite this care, it is possible that the information published in the Web Applications is incomplete and/or incorrect. Cradeq provides no warranty regarding the Web Applications and their suitability for the purpose for which you have been granted the right to use the software. No rights can be derived from the content of the Web Applications in any way. Cradeq excludes all liability for any damages, of any kind, direct or indirect, visible or invisible, foreseeable or unforeseeable, arising from or related to the use of Cradeq's Web Applications or the temporary inability to access the Web Applications. Cradeq is not responsible for the performance of websites hosted by third parties or for interactions with them. Links from these Web Applications to external websites are not the responsibility of Cradeq. By using the Web Applications and visiting them, you agree to the applicability of this disclaimer and the statements listed below. On this page, you will find the following information regarding you as a user:
Cradeq places great importance on your privacy. Cradeq provides services that allow you to obtain knowledge and information and/or develop and manage that information online. By using our services, you consent to the collection and use of your information in accordance with this Privacy Statement. Please do not access or use our services if you do not agree with the collection and use of your information as described in this Privacy Statement. To use our services, you have received an invitation. In the event that this invitation originates from an institution where you are an employee, student, client or otherwise related to; we act as the processor, who must process your personal data on behalf of that institution to create and manage an account for you. This Privacy Statement provides an overview of how we process your personal data on behalf of the controller. For more information about the privacy policy of the controller with respect to your personal data processed, you should read the controller's Privacy Statement. This Privacy Statement explains the collection and use of your information when you access one of our services.
We are committed to giving you the best possible online experience when using our products. To make this possible, we require certain information. Through this information, we can arrange for an account to be created which will allow you to access our services.
We process the data based on the performance of a contract we have entered into with the controller and on behalf of and at the instruction of the controller. We process your data based on your consent in accordance with GDPR Art. 6.1(a), which you can voluntarily give or refuse. You will see consent options when you first use our Web Applications. We process your data to provide, maintain, and monitor usage, evaluate and improve our Web Applications, features and user interface.
We collect the following information so you can use our services:
When you use our services, information is collected to ensure your optimal use of the services. We collect the following information when you use:
In order to use our services, we need information about you. We receive and collect this information:
We retain your information for 180 days after your account is deactivated or deleted so that we can fulfill our (contractual) reporting obligations and so that we can restore your account, should the need arise. Information may be kept longer for reporting or record keeping purposes in accordance with applicable laws.
We will never sell your personal information to anyone. All data collected is stored and processed within the European Economic Area. We will not share your information lightly. There are a few situations in which we will:
Your information may be disclosed for additional reasons. For example, this may be the case for:
When your data is processed, you have a number of rights that apply in relation to that data. You have the following rights:
To exercise these rights, you will need to contact the controller.
Although most changes are likely to be minor, we may update this statement from time to time. Therefore, it is important to periodically review this statement on a regular basis to keep you up to date with any changes to the Privacy Statement. As a registered user, you will receive an email notification when the Privacy Statement is changed.
For questions, concerns or additions to this Privacy Statement, please contact us. Our contact information can be found below.
Cradeq considers it important that you know which cookies we use and for what purposes. We prioritize the secure operation of our Web Applications, ensuring they are as user-friendly as possible while respecting your privacy.
Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to aid users in efficient navigation and to perform certain functions. On a subsequent visit, the information stored in the cookie can be sent back to the website's servers.
We use only "first-party cookies" that are strictly necessary. These cookies enable the core functionality of the Web Applications, such as user login and account management. The Web Applications cannot be used properly without these strictly necessary cookies. Below is the list of used cookies:
| Name | Description |
|---|---|
| XSRF-TOKEN | Created to help secure the Web Applications by preventing Cross-Site Request Forgery attacks. |
| core_session | Remembers your logged-in session for Cradeq Core. |
| remember_me_... | Keeps you logged in for a longer duration. |
| carbon_session | Remembers your logged-in session for Carbon. |
| parallel_session | Remembers your logged-in session for Parallel. |
If you wish to manage cookies on your device, you can use your browser settings. Here you can enable or disable cookies and also delete cookies that have already been placed on your device. The instructions for managing cookies may vary by browser. More information on enabling, disabling, and deleting cookies can be found in the instructions and/or the Help function of your browser.
Cradeq B.V. (hereinafter referred to as “Cradeq”, “we”, “us”, or “our”) provides services that allow you to obtain knowledge and information and/or develop and manage that information online. To ensure that you can optimally use our Web Applications, we have established these terms of use. In these terms of use, also known as the End User License Agreement (hereinafter: “EULA”), we outline how you can use our Web Applications and for what purposes they are intended.
In this EULA, the following capitalized terms shall have the meanings set forth below:
The services consist of the Web Applications through which you can obtain knowledge and information and/or develop and manage that information online.
Data entered by you in the Web Applications, composed texts, added information, and other data, files, and content entered, shared, uploaded, or added by (or on behalf of or instructed by) the institution.
Our Web Applications are intended for obtaining knowledge and information and/or developing and managing that information online. The Web Applications may be improved, modified, supplemented, or removed without prior notice. This concerns technical changes to the Web Applications. Content changes are made by (or on behalf of or instructed by) you, the employer, or the institution.
When you use our Web Applications, this EULA applies to you. Cradeq grants you the non-exclusive and non-transferable right to use our Web Applications in accordance with this EULA.
Cradeq offers you the functionality described under 1. Introduction. The Web Applications should only be used in accordance with the law and this EULA. It is your responsibility to use the Web Applications in accordance with these sources.
The Content you can find in our Web Applications is provided by you, your employer, or your institution.
The Web Applications are software products protected by intellectual property rights (IP rights). The ownership rights to all components of the software rest and remain fully with us, Cradeq, or our affiliated company(ies). This EULA is not intended to transfer any right or interest regarding the IP rights, wholly or partially. If you have a suggestion for improvement in one of our Web Applications and we incorporate that suggestion, all IP rights therein remain with us. Your rights are limited to what is specified in this EULA or any deviations or additions we have granted you in writing. Additionally, your employer and/or institution may also have provisions and a disclaimer on the Web Applications. By using the Web Applications and the Content, you agree to the applicability of that disclaimer. We recommend reading this disclaimer. All other rights not expressly mentioned here remain with Cradeq.
It is prohibited to:
We ensure that we are readily available. However, we cannot guarantee uninterrupted availability. Cradeq actively maintains the Web Applications. When maintenance may reduce availability, it is performed as much as possible during periods of relatively low usage. When maintenance needs to be performed as soon as possible, it may mean that the Web Applications are temporarily unavailable.
We value your privacy highly. To keep you well informed about your privacy, we have prepared a privacy statement. For more information about your privacy, please refer to this privacy statement.
We cannot guarantee that the software will be error-free and/or work without issues under all circumstances. We provide no warranties regarding:
We and our employees or (sub)contractors are indemnified against all claims, proceedings, demands, and costs arising from or in any way related to your use of the Web Applications. No rights can be derived from the content of the Web Applications in any way. You cannot claim any damages from us in connection with your use of the Web Applications.
We are not liable for damages resulting from the use and/or malfunctioning of the Web Applications. We cannot be held liable for any other form of damage (material and/or immaterial). We cannot be held liable for the improper functioning of your browser or network.
In principle, the Web Applications are not intended for children aged 16 or younger. In exceptional cases, separate access will be requested for the processing of personal data of children under 16 years old, in accordance with the conditions laid down by the General Data Protection Regulation (GDPR).
Upon deleting your account, your user right automatically ends until you receive a new account. If we believe you are not complying with this EULA, we have the right to terminate the user right immediately. It is not allowed to share your account. It is also not allowed to create shared accounts. If you do so, we have the right to terminate the user right immediately. Termination of the user right due to violation of the EULA does not prevent us from seeking further compensation for damages.
If you have complaints or questions about the use of our Web Applications, you can always contact us via info@cradeq.nl